Shipping Policy

Festive Decor Shipping Policy

At Décor Festif, we do everything we can to ensure that your products are delivered quickly, safely and in the best conditions. Our shipping policy details essential information regarding delivery times, shipping costs, areas served and shipping terms. Please read this policy carefully to ensure you understand the process for shipping your orders.

I. Processing times

  1. Order Processing: All orders placed on our site are generally processed within 1-3 business days of receipt of the order. Orders placed on public holidays or weekends will be processed the next business day.

  2. Preparation time: After the order is processed, the products are carefully prepared for shipping. This process includes packaging the products securely to ensure their protection during transportation.

II. Shipping Options

  1. Shipping Methods: We offer various shipping options to meet your needs, including services from reputable carriers. You will be able to select your preferred shipping method during the ordering process.

  2. Delivery Times: Delivery times vary depending on your delivery address and the shipping method chosen. You can usually estimate the delivery time when placing the order. Please note that delivery times may be affected by external factors such as weather conditions or logistical delays beyond our control.

III. Shipping Costs

  1. Cost calculation: Shipping costs are calculated based on the total weight of your order, your delivery address and the shipping method chosen. Shipping costs will be clearly stated during the checkout process before you complete your purchase.

  2. Free Shipping: We offer free shipping on orders that exceed a certain amount, specified on our site. Please check free shipping eligibility requirements before placing your order.

IV. Delivery Areas

We deliver our products to different geographic areas. During the ordering process, make sure that your delivery address is covered by our delivery service. If you are located in a remote or hard-to-reach area, please note that additional shipping charges may apply.

V. Order Tracking

We will send you a confirmation email with a tracking number as soon as your order is shipped. You will then be able to track your package until it is delivered to you. If you have any questions regarding your delivery, please do not hesitate to contact our customer service team at .

VI. Damage during Transportation

If any damage or deterioration is noted upon receipt of your package, please notify us immediately. We will take the necessary steps to resolve the problem and provide you with a suitable solution.

VII. Delivery Delays

Although we endeavor to meet stated delivery times, certain factors beyond our control may cause delays in the delivery of your order. In such cases, we will keep you informed and do our best to resolve the problem as soon as possible.

This shipping policy is intended to ensure a smooth and satisfactory delivery experience for our customers. We appreciate your understanding and cooperation in the shipping process. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at the email address .

Effective date: 07/21/2023