General condition of sale

These General Conditions of Sale (CGV) govern the sale of products by Décor Festif (hereinafter “we”, “our” or “the seller”) to you, the buyer (hereinafter “you” or “the seller”). 'buyer'), via our online store on the site (hereinafter "the site"). Please read these General Terms and Conditions carefully before placing your order. By placing an order, you agree to be bound by these T&Cs.

  1. Products and Orders

2.1 Product Description: We do our best to provide accurate and detailed descriptions of our products on the Site. However, we do not guarantee that descriptions are free from errors or omissions. If you have any questions about a product, please do not hesitate to contact us before placing your order.

2.2 Orders: By placing an order on our site, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract.

  1. Price and Payment

3.1 Price: The prices of our products are indicated in euros (€) and are displayed on the site. They do not include delivery costs, which will be added to the total amount of your order during the payment process.

3.2 Payment: We accept payment by credit card, bank transfer and other secure payment methods specified on the Site. You agree to pay the full amount of your order, including shipping costs, at the time of order placement.

  1. Delivery

4.1 Delivery Times: We strive to deliver your products within the times indicated when placing the order. Please note that delivery times may vary depending on your region and product availability.

4.2 Delivery Address: You are responsible for providing an accurate and complete delivery address. We are not responsible for delivery delays or problems caused by incorrect or incomplete address.

  1. Right of Withdrawal and Returns

5.1 Right of Withdrawal: In accordance with current regulations, you have a withdrawal period of 14 days from receipt of your products to inform us of your decision to return all or part of your order.

5.2 Return Procedure: To exercise your right of withdrawal, please contact us by e-mail at . You will be responsible for the costs of returning the products.

5.3 Condition of Products: Returned products must be in their original condition, new, unused and in their original packaging. We reserve the right to refuse reimbursement or apply a discount if returned products are damaged or show signs of use.

  1. Guarantees and Liability

6.1 Warranties: We warrant that our products are free from manufacturing defects at the time of delivery. If you have a problem with a defective product, please contact us as soon as possible to discuss the warranty procedure.

6.2 Limitation of Liability: To the extent permitted by applicable law, our liability to you is limited to the amount you paid for the products purchased. We will not be liable for any indirect losses, consequential damages or special damages arising from the use of our products.

  1. Confidentiality and Personal Data

We collect, use and store your personal data in accordance with our Privacy Policy available on the site.

  1. Modification of the T&Cs

We reserve the right to modify these General Terms and Conditions at any time. Any changes will be posted on this page, and the revision date at the top of the page will be updated. We encourage you to check these T&Cs regularly to stay informed of any updates.

  1. Applicable Law and Jurisdiction

These General Terms and Conditions are governed by French law. Any dispute arising from the use of our site or the purchase of our products will be subject to the exclusive jurisdiction of the French courts.

Effective date: 07/21/2023