1. What is the quality of your balloons and accessories?

At Décor Festif, we are dedicated to offering the highest quality products. Our balloons are French, biodegradable and designed to maintain a round and vibrant shape. Our accessories such as hand pumps, electric inflators, balloon arches and balloon garlands are carefully selected to ensure an exceptional experience.

2. Are your balloons really biodegradable?

Absolutely. We are proud to offer biodegradable French balloons that decompose naturally without leaving harmful residue. This means you can celebrate in peace, knowing that you are helping to preserve the environment.

3. How does balloon glue work?

Our specially designed glue is perfect for assembling and attaching your balloons with ease. It makes creating spectacular arches and garlands effortless, and leaves no stains. It is also ideal for attaching your balloons to walls of different styles, providing clean and convenient use.

4. Are your accessories suitable for all balloon sizes?

Yes, our accessories such as hand pumps, electric inflators, balloon arches and balloon garlands are compatible with all balloon sizes. You have the flexibility to create unique and stunning designs, no matter the size of your balloons.

5. How can I be sure of the safety of your products?

Safety is our priority. All our products, including our accessories, are certified in accordance with European standards. This ensures their safe and reliable use during your festivities. Do not hesitate to consult the specific information for each product for more details.

6. Do you offer international delivery options?

Currently we offer delivery to some areas. During the ordering process, you will be able to see if your region is eligible for delivery. If not, please contact us to discuss possible options.

7. What is your return policy?

We are committed to your satisfaction. If you have a problem with your order, please contact us within 14 days of receipt. We will review your request and work with you to find the best possible solution.

8. How can I contact you if I have additional questions?

We are here to help you ! You can contact us via our contact form on the website or by e-mail at contact@decorfestif.fr. We strive to answer all your questions quickly and efficiently.

At Décor Festif, we are delighted to support you in creating magical and memorable events. If you have any further questions, please do not hesitate to contact us.